Frequently Asked Questions

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How to Replace a Load Cell Battery

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Why do I have to verify my load chart everytime I turn the system on?

The panel needs to know if the configuration of the crane has changed while it …

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Can I integrate your system within my PLC?

Yes. We employ Modbus RS485 as our standard communication protocol. We can also utilize other …

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What hours are you open and when is the after hours service available?

Cranesmart Systems is open from 8:00am to 4:30pm Mountain Time.  There is a service tech …

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How do I hook up my panel to an AC crane?

You will need to use an AC to DC converter that outputs between 12V and …

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How much power does my panel draw?

LMI2 (SN of CS.2000-CS.19,000) The panel itself draws 250mA at the most, but also draws …

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What are the power requirements for the panel?

All Cranesmart panels can operate between 12V and 24V DC.  You do not need to …

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What should my battery voltage be?

When you measure your battery voltage, measure it while it is still installed in the …

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It seems like the battery does not last as long in the cable reel angle as the others, is this true?

The cable reel angle transmitter is a 2 in one device, so it transmits twice …

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Do I need to recalibrate my load cell?

Load cells do not need to be recalibrated in normal operation.  You can always check …

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Is your equipment marine rated?

Yes, all Cranesmart systems are designed with protection from the elements of any location in …

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Are my batteries free for this system?

All systems sold in 2008 or after qualify for the free batteries for life program.  …

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