Frequently Asked Questions

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What should my battery voltage be?

When you measure your battery voltage, measure it while it is still installed in the …

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What has batteries that need to be replaced?

Every transmitter has a battery that will eventually need to be replaced.

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Is there a battery in the panel?

No, there is no battery in the panel that needs to be replaced, as the …

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Is your system compatible with other crane safety equipment?

Cranesmart systems cannot be utilized within competitor offerings.  

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Why do you need my serial number when I call in?

The more information the tech on the phone has about your system helps us serve …

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How does the white wire work? What does “normally hot/cold” mean?

The white wire changes output when there is an alarm. Normally hot means that in …

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Why do I have to verify my load chart everytime I turn the system on?

The panel needs to know if the configuration of the crane has changed while it …

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How much power does my panel draw?

LMI2 (SN of CS.2000-CS.19,000) The panel itself draws 250mA at the most, but also draws …

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Once my order is placed, what is the expected turnaround time?

For serviceable component replacement and new (non-LMI) systems, our delivery  is typically within 48 hours. …

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Can the supervisor code be changed?

Yes it can be changed.  See page 58 in the Universal manual or page 66 …

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Why do I have to take the red clip out of the load cell?

The new style of batteries (EVE – red and black), have a smaller positive end, …

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Do I need to recalibrate my load cell?

Load cells do not need to be recalibrated in normal operation.  You can always check …

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