Frequently Asked Questions

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What are the power requirements for the panel?

All Cranesmart panels can operate between 12V and 24V DC.  You do not need to …

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Is there a battery in the panel?

No, there is no battery in the panel that needs to be replaced, as the …

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How does the white wire work? What does “normally hot/cold” mean?

The white wire changes output when there is an alarm. Normally hot means that in …

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What has batteries that need to be replaced?

Every transmitter has a battery that will eventually need to be replaced.

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Can I access operational data from the Cranesmart display panel?

Through the USB port in the back of our panel, data and event logging can …

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Is your equipment marine rated?

Yes, all Cranesmart systems are designed with protection from the elements of any location in …

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Why do you need my serial number when I call in?

The more information the tech on the phone has about your system helps us serve …

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Can I add other functionality to my panel?

Our displays are modularity-based. From one component to twelve, they are flexible for additional transducers …

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Do I need to recalibrate my load cell?

Load cells do not need to be recalibrated in normal operation.  You can always check …

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Why does the plunger not move in my A2B switch?

The A2B is a weight measuring device, so the plunger does not move.

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Can I use my Cranesmart system around explosives, or do I need to take it off?

Yes, assuming you have procured a zone rated system. See the explosive section in manual …

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It seems like the battery does not last as long in the cable reel angle as the others, is this true?

The cable reel angle transmitter is a 2 in one device, so it transmits twice …

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