Frequently Asked Questions

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Can I integrate your system within my PLC?

Yes. We employ Modbus RS485 as our standard communication protocol. We can also utilize other …

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Can I use my Cranesmart system around explosives, or do I need to take it off?

Yes, assuming you have procured a zone rated system. See the explosive section in manual …

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How to Replace a Transducer Battery

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Is your equipment marine rated?

Yes, all Cranesmart systems are designed with protection from the elements of any location in …

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Can I access operational data from the Cranesmart display panel?

Through the USB port in the back of our panel, data and event logging can …

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Why do I have to take the red clip out of the load cell?

The new style of batteries (EVE – red and black), have a smaller positive end, …

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How do I hook up my panel to an AC crane?

You will need to use an AC to DC converter that outputs between 12V and …

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Once my order is placed, what is the expected turnaround time?

For serviceable component replacement and new (non-LMI) systems, our delivery  is typically within 48 hours. …

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What has batteries that need to be replaced?

Every transmitter has a battery that will eventually need to be replaced.

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Why does the plunger not move in my A2B switch?

The A2B is a weight measuring device, so the plunger does not move.

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It seems like the battery does not last as long in the cable reel angle as the others, is this true?

The cable reel angle transmitter is a 2 in one device, so it transmits twice …

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Can I add other functionality to my panel?

Our displays are modularity-based. From one component to twelve, they are flexible for additional transducers …

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