Frequently Asked Questions

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What should my battery voltage be?

When you measure your battery voltage, measure it while it is still installed in the …

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Can I integrate your system within my PLC?

Yes. We employ Modbus RS485 as our standard communication protocol. We can also utilize other …

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How do I hook up my panel to an AC crane?

You will need to use an AC to DC converter that outputs between 12V and …

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Are my batteries free for this system?

All systems sold in 2008 or after qualify for the free batteries for life program.  …

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What are the power requirements for the panel?

All Cranesmart panels can operate between 12V and 24V DC.  You do not need to …

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Can I access operational data from the Cranesmart display panel?

Through the USB port in the back of our panel, data and event logging can …

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Is your system compatible with other crane safety equipment?

Cranesmart systems cannot be utilized within competitor offerings.  

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How to Replace a Transducer Battery

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Is there a battery in the panel?

No, there is no battery in the panel that needs to be replaced, as the …

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Once my order is placed, what is the expected turnaround time?

For serviceable component replacement and new (non-LMI) systems, our delivery  is typically within 48 hours. …

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What has batteries that need to be replaced?

Every transmitter has a battery that will eventually need to be replaced.

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Can I add other functionality to my panel?

Our displays are modularity-based. From one component to twelve, they are flexible for additional transducers …

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