Frequently Asked Questions

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Can I add other functionality to my panel?

Our displays are modularity-based. From one component to twelve, they are flexible for additional transducers …

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Why do I have to verify my load chart everytime I turn the system on?

The panel needs to know if the configuration of the crane has changed while it …

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Is your equipment marine rated?

Yes, all Cranesmart systems are designed with protection from the elements of any location in …

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Why do you need my serial number when I call in?

The more information the tech on the phone has about your system helps us serve …

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How to Replace a Load Cell Battery

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Can I deal with Cranesmart directly, or do I need to contact a dealer?

We manufacture, sell, and service all of our products from our headquarters in Edmonton, Alberta, …

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Do I need to recalibrate my load cell?

Load cells do not need to be recalibrated in normal operation.  You can always check …

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Is your system compatible with other crane safety equipment?

Cranesmart systems cannot be utilized within competitor offerings.  

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How do I hook up my panel to an AC crane?

You will need to use an AC to DC converter that outputs between 12V and …

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What has batteries that need to be replaced?

Every transmitter has a battery that will eventually need to be replaced.

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Can I access operational data from the Cranesmart display panel?

Through the USB port in the back of our panel, data and event logging can …

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How do I install the batteries in my transmitters?

See page 70 in the Universal Manual or page 78 in the LMI manual.

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