Frequently Asked Questions

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Is your equipment marine rated?

Yes, all Cranesmart systems are designed with protection from the elements of any location in …

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Are my batteries free for this system?

All systems sold in 2008 or after qualify for the free batteries for life program.¬† …

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How do I install the batteries in my transmitters?

See page 70 in the Universal Manual or page 78 in the LMI manual.

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How to Replace a Transducer Battery

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Is there a battery in the panel?

No, there is no battery in the panel that needs to be replaced, as the …

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What has batteries that need to be replaced?

Every transmitter has a battery that will eventually need to be replaced.

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How to Replace a Load Cell Battery

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How much power does my panel draw?

LMI2 (SN of CS.2000-CS.19,000) The panel itself draws 250mA at the most, but also draws …

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Once my order is placed, what is the expected turnaround time?

For serviceable component replacement and new (non-LMI) systems, our delivery¬† is typically within 48 hours. …

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It seems like the battery does not last as long in the cable reel angle as the others, is this true?

The cable reel angle transmitter is a 2 in one device, so it transmits twice …

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Why do you need my serial number when I call in?

The more information the tech on the phone has about your system helps us serve …

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Why do I have to verify my load chart everytime I turn the system on?

The panel needs to know if the configuration of the crane has changed while it …

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