Frequently Asked Questions

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How do I install the batteries in my transmitters?

See page 70 in the Universal Manual or page 78 in the LMI manual.

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How do I hook up my panel to an AC crane?

You will need to use an AC to DC converter that outputs between 12V and …

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Do I need to recalibrate my load cell?

Load cells do not need to be recalibrated in normal operation.  You can always check …

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Can the supervisor code be changed?

Yes it can be changed.  See page 58 in the Universal manual or page 66 …

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What should my battery voltage be?

When you measure your battery voltage, measure it while it is still installed in the …

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Is your system compatible with other crane safety equipment?

Cranesmart systems cannot be utilized within competitor offerings.  

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Are my batteries free for this system?

All systems sold in 2008 or after qualify for the free batteries for life program.  …

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Can I integrate your system within my PLC?

Yes. We employ Modbus RS485 as our standard communication protocol. We can also utilize other …

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It seems like the battery does not last as long in the cable reel angle as the others, is this true?

The cable reel angle transmitter is a 2 in one device, so it transmits twice …

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Can I deal with Cranesmart directly, or do I need to contact a dealer?

We manufacture, sell, and service all of our products from our headquarters in Edmonton, Alberta, …

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What hours are you open and when is the after hours service available?

Cranesmart Systems is open from 8:00am to 4:30pm Mountain Time.  There is a service tech …

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How much power does my panel draw?

LMI2 (SN of CS.2000-CS.19,000) The panel itself draws 250mA at the most, but also draws …

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Contact Support

8 AM to 10 PM MST

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