Frequently Asked Questions

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It seems like the battery does not last as long in the cable reel angle as the others, is this true?

The cable reel angle transmitter is a 2 in one device, so it transmits twice …

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What has batteries that need to be replaced?

Every transmitter has a battery that will eventually need to be replaced.

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Is your equipment marine rated?

Yes, all Cranesmart systems are designed with protection from the elements of any location in …

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Can the supervisor code be changed?

Yes it can be changed.  See page 58 in the Universal manual or page 66 …

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Can I add other functionality to my panel?

Our displays are modularity-based. From one component to twelve, they are flexible for additional transducers …

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Why do I have to verify my load chart everytime I turn the system on?

The panel needs to know if the configuration of the crane has changed while it …

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Do I need to recalibrate my load cell?

Load cells do not need to be recalibrated in normal operation.  You can always check …

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What are the power requirements for the panel?

All Cranesmart panels can operate between 12V and 24V DC.  You do not need to …

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Can I integrate your system within my PLC?

Yes. We employ Modbus RS485 as our standard communication protocol. We can also utilize other …

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Can I deal with Cranesmart directly, or do I need to contact a dealer?

We manufacture, sell, and service all of our products from our headquarters in Edmonton, Alberta, …

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How do I install the batteries in my transmitters?

See page 70 in the Universal Manual or page 78 in the LMI manual.

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Are my batteries free for this system?

All systems sold in 2008 or after qualify for the free batteries for life program.  …

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