Frequently Asked Questions

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Can I deal with Cranesmart directly, or do I need to contact a dealer?

We manufacture, sell, and service all of our products from our headquarters in Edmonton, Alberta, …

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What are the power requirements for the panel?

All Cranesmart panels can operate between 12V and 24V DC.  You do not need to …

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Are my batteries free for this system?

All systems sold in 2008 or after qualify for the free batteries for life program.  …

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How to Replace a Transducer Battery

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How do I hook up my panel to an AC crane?

You will need to use an AC to DC converter that outputs between 12V and …

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How do I install the batteries in my transmitters?

See page 70 in the Universal Manual or page 78 in the LMI manual.

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Can I add other functionality to my panel?

Our displays are modularity-based. From one component to twelve, they are flexible for additional transducers …

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How to Replace a Load Cell Battery

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Why do I have to take the red clip out of the load cell?

The new style of batteries (EVE – red and black), have a smaller positive end, …

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What hours are you open and when is the after hours service available?

Cranesmart Systems is open from 8:00am to 4:30pm Mountain Time.  There is a service tech …

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How much power does my panel draw?

LMI2 (SN of CS.2000-CS.19,000) The panel itself draws 250mA at the most, but also draws …

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How does the white wire work? What does “normally hot/cold” mean?

The white wire changes output when there is an alarm. Normally hot means that in …

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Contact Support

8 AM to 10 PM MST

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