Frequently Asked Questions

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Do I need to recalibrate my load cell?

Load cells do not need to be recalibrated in normal operation.  You can always check …

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Is your system compatible with other crane safety equipment?

Cranesmart systems cannot be utilized within competitor offerings.  

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How do I install the batteries in my transmitters?

See page 70 in the Universal Manual or page 78 in the LMI manual.

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Why does the plunger not move in my A2B switch?

The A2B is a weight measuring device, so the plunger does not move.

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What has batteries that need to be replaced?

Every transmitter has a battery that will eventually need to be replaced.

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Can I deal with Cranesmart directly, or do I need to contact a dealer?

We manufacture, sell, and service all of our products from our headquarters in Edmonton, Alberta, …

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Is your equipment marine rated?

Yes, all Cranesmart systems are designed with protection from the elements of any location in …

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Why do I have to verify my load chart everytime I turn the system on?

The panel needs to know if the configuration of the crane has changed while it …

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How much power does my panel draw?

LMI2 (SN of CS.2000-CS.19,000) The panel itself draws 250mA at the most, but also draws …

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It seems like the battery does not last as long in the cable reel angle as the others, is this true?

The cable reel angle transmitter is a 2 in one device, so it transmits twice …

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Can I use my Cranesmart system around explosives, or do I need to take it off?

Yes, assuming you have procured a zone rated system. See the explosive section in manual …

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What hours are you open and when is the after hours service available?

Cranesmart Systems is open from 8:00am to 4:30pm Mountain Time.  There is a service tech …

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Contact Support

8 AM to 10 PM MST

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