Frequently Asked Questions

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
  • All
  • General
All
  • All
  • General

Can I use my Cranesmart system around explosives, or do I need to take it off?

Yes, assuming you have procured a zone rated system. See the explosive section in manual …

Read More

Can I deal with Cranesmart directly, or do I need to contact a dealer?

We manufacture, sell, and service all of our products from our headquarters in Edmonton, Alberta, …

Read More

What should my battery voltage be?

When you measure your battery voltage, measure it while it is still installed in the …

Read More

What are the power requirements for the panel?

All Cranesmart panels can operate between 12V and 24V DC.  You do not need to …

Read More

Is there a battery in the panel?

No, there is no battery in the panel that needs to be replaced, as the …

Read More

Why does the plunger not move in my A2B switch?

The A2B is a weight measuring device, so the plunger does not move.

Read More

How to Replace a Load Cell Battery

Read More

How do I install the batteries in my transmitters?

See page 70 in the Universal Manual or page 78 in the LMI manual.

Read More

Can I add other functionality to my panel?

Our displays are modularity-based. From one component to twelve, they are flexible for additional transducers …

Read More

Why do you need my serial number when I call in?

The more information the tech on the phone has about your system helps us serve …

Read More

What hours are you open and when is the after hours service available?

Cranesmart Systems is open from 8:00am to 4:30pm Mountain Time.  There is a service tech …

Read More

How does the white wire work? What does “normally hot/cold” mean?

The white wire changes output when there is an alarm. Normally hot means that in …

Read More

Contact Support

8 AM to 10 PM MST

Time in MST