Frequently Asked Questions

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
  • All
  • General
All
  • All
  • General

How much power does my panel draw?

LMI2 (SN of CS.2000-CS.19,000) The panel itself draws 250mA at the most, but also draws …

Read More

What hours are you open and when is the after hours service available?

Cranesmart Systems is open from 8:00am to 4:30pm Mountain Time.  There is a service tech …

Read More

Why do I have to take the red clip out of the load cell?

The new style of batteries (EVE – red and black), have a smaller positive end, …

Read More

Can the supervisor code be changed?

Yes it can be changed.  See page 58 in the Universal manual or page 66 …

Read More

How does the white wire work? What does “normally hot/cold” mean?

The white wire changes output when there is an alarm. Normally hot means that in …

Read More

Once my order is placed, what is the expected turnaround time?

For serviceable component replacement and new (non-LMI) systems, our delivery  is typically within 48 hours. …

Read More

Can I use my Cranesmart system around explosives, or do I need to take it off?

Yes, assuming you have procured a zone rated system. See the explosive section in manual …

Read More

Is your system compatible with other crane safety equipment?

Cranesmart systems cannot be utilized within competitor offerings.  

Read More

Why do I have to verify my load chart everytime I turn the system on?

The panel needs to know if the configuration of the crane has changed while it …

Read More

What has batteries that need to be replaced?

Every transmitter has a battery that will eventually need to be replaced.

Read More

Why do you need my serial number when I call in?

The more information the tech on the phone has about your system helps us serve …

Read More

Are my batteries free for this system?

All systems sold in 2008 or after qualify for the free batteries for life program.  …

Read More

Contact Support

8 AM to 10 PM MST

Time in MST